Sinclair is Hiring! Join Our Team as a Junior Service Administrator 🚀

We are currently recruiting for Junior Service Administrator at our Sofia office. The Junior Service Administrator will will assist in organizing service-related activities by handling administrative duties, maintaining records, and assisting with client and team communications. This entry-level role focuses on administrative efficiency and customer satisfaction.

Location:  Sofia, Bulgaria

About Sinclair

Founded in 1971, Sinclair is a global medical aesthetics organisation, that delivers an extensive product range. With an in-house commercial infrastructure, including manufacturing and a network of distributors in leading global markets, our products are sold in 55 countries worldwide.

This is a great time to join Sinclair as we continue to increase our product range and expand into new markets and territories.

Sinclair Values:

✅ Act with Integrity Consistently doing the right thing even when it’s the hard choice; 100% Compliance with all rules, standard operating procedures and guidelines
✅ Results-Driven Make a business impact in all you do, whether sales, efficiency, operational excellence; it should make a meaningful impact
✅ Innovation-Centered Redefining Aesthetics, we must be pioneering in how we do business; this can be in products, in service models, or strategy
✅ One Company, One Goal Working towards unified mission, we are all Sinclair and be seen by customers as one company in every way

✅ Own It! Be Accountable for your decisions, actions and consequences; Be Reliable to your customers and colleagues

What You'll:

🔹 Create and follow up on Quotations/Orders for spare parts for customers and Sinclair companies.

🔹 Liaise with customers regarding quotations, order processing, and payment coordination.
🔹 Communicate with the customers regarding ready orders and coordinate transport arrangements.
🔹 Prepare repair quotations and ensure clear communication with customers regarding pricing and service details.

🔹 Prepare pickings for sales orders.

🔹Organize with the Warehouse Operators the pickup of spare parts orders and repaired equipment.

🔹 Issue invoices for spare parts orders and repair services.

🔹 Prepare repair quotations and ensure clear communication with customers regarding pricing and service details.

🔹 Prepare pickings for sales orders.

🔹Organize with the Warehouse Operators the pickup of spare parts orders and repaired equipment.

🔹 Issue invoices for spare parts orders and repair services.

🔹Prepare the Intrastat for the Service (repairs and sales orders) shipments for the month.

🔹Ensure compliance with industry regulations and company policies.

🔹Participates in the inventory processes of the warehouse.

🔹Assist in preparing reports on service department activities and customer feedback.

🔹Performs also other job duties stemming from the role or ordered by the line manager.

Your skills and experience

Essential:

🔹High school diploma.

🔹Fluent English – both written and spoken.

🔹Computer literacy: excellent knowledge of MS Office (Word, Excel).

🔹Experience with ERP.
🔹

Desirable:

🔹University Degree – technical, economical or related specialty.

🔹Previous experience in a similar position.

🔹Experience with SAP.

What We're Looking For:

🔹Excellent communication and interpersonal skills.

🔹Attention to detail and accuracy.

🔹Ability to work well under pressure and meet tight deadlines.

🔹Strong organizational and multitasking skills.

🔹Flexible person with positive attitude to changes.

Perks & Benefits:

💰 Competitive Salary
📈 Career Growth & Learning Opportunities
🏥 Health & Wellness Benefits
🎉 Fun Team Events & Supportive Culture

🔹Additional health care insurance.

🔹200 BGN in food vouchers.

🔹Sponsorship for a sports card.

We have a real focus on developing our people, and by fostering an entrepreneurial culture, we encourage flexibility, accountability and autonomy. The company is full of opportunity for those who wish to grasp it. Our people thrive on engagement, development and a varied workload. You will often be included in projects that require you to collaborate cross-functionally.

This is an exciting opportunity to join a successful company, with big ambitions for the future.

If this sounds like you and you meet the requirements, please apply, we would love to hear from you.

Please note if we receive a high volume of applications, we may close the role before the closing date noted.

By making this application you give consent for personal information to be used in automated decision-making processes relating to key job requirements which are stated in this ad.

Sinclair does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as property of Sinclair and Terms & Conditions associated with the use of such CVs will be considered null and void